Privacy Policy

Chicago Award Source ("we," "us") respects your privacy. This policy explains what we collect, how we use it, and the choices you have. It applies to chicagoawardsource.com and our in-store and phone orders.

What we collect

• Order & contact information — name, email, phone, billing and shipping address, and the engraving details you provide.
• Payment information — processed securely by our payment provider. We do not store full card numbers.
• Usage data — pages visited, device and browser information, and cookies, to operate and improve the site.

How we use it

To process and deliver your orders, provide proofs and customer support, communicate about your order, prevent fraud, comply with law, and — only with your consent — send marketing.

How we share it

We share information with service providers who help us operate: our e-commerce platform (Shopify), payment processors, and shipping carriers. We do not sell your personal information. We may disclose information when required by law.

Cookies

We use cookies and similar technologies for cart functionality, analytics, and (with consent) advertising. You can control cookies through your browser settings.

Your choices & rights

Depending on where you live, you may have the right to access, correct, or delete your personal information, or to opt out of certain sharing. You can submit a request via our data sharing opt-out page or by contacting us. You may unsubscribe from marketing email at any time.

Data retention & security

We keep order information as long as needed for business and legal purposes and use reasonable safeguards to protect it. No method of transmission is 100% secure.

Contact

Chicago Award Source · 1627 N. Clybourn Ave, Chicago, IL 60614 · info@chicagoawardsource.com · 312-202-1110.