Open 7 Days a Week 1627 N. Clybourn Ave · Lincoln Park, Chicago Call us live · 312·202·1110
Chicago Award Source Since 1981
§ Custom · Made from scratch

Made from scratch.

Bring shape, material, finish, scale. We'll send a digital proof within 1–2 business days, refine to spec, and produce.

Start a project → See spec sheet

You've got a sketch on a napkin, a brand guideline PDF, or a one-line idea. We have an in-house design team, a stocked workshop, and 45 years of "we can probably do that." Custom isn't a side service — it's where the shop started.

Bring shape, material, finish, scale. We'll send a digital proof within 1–2 business days, refine to spec, and produce. One piece for a CEO send-off, fifty for a sales kickoff, five hundred for a brand activation — same process, different scale.

Submit a project brief and a designer responds within one business day with questions, a sketch, and a firm quote. No commitment until you approve.

§ The Process

From sketch to shipped.

Five steps. Most projects close in two weeks; rush in five business days.

— 01

Concept

Send a sketch, photo, brand PDF, or just a paragraph. A designer responds same/next business day. Free, no commitment.

≈ 1 business day
— 02

Digital proof

We send a to-scale digital mockup — material, finish, dimensions, engraving layout. Approve, edit, or rework. Two rounds included.

2–3 business days
— 03

Quote & approval

Firm quote with materials, quantity, ship/pickup, deadline. 50% deposit kicks production.

≈ 1 business day
— 04

Production

Cut, finish, engrave, polish, gift-box. Photo before it ships if you ask. Quality-checked on the bench, not by an algorithm.

7–10 business days
— 05

Ship or pickup

Local pickup at 1627 N. Clybourn or shipped anywhere. Insured, tracked, packed for the piece — not the postage.

1–5 business days
§ Spec Sheet

What we work in.

Reference for buyers and event teams. All pricing is inquiry-based — submit a brief and a designer will reply with a quote.

Material
Typical sizes
Min order
Lead time
CrystalOptical, jade, faceted, slab
5″ – 18″
1 piece
10–14 days
GlassBeveled, frosted, slab, blown
4″ – 14″
1 piece
7–10 days
AcrylicCast, embedded, layered
4″ – 24″
1 piece
7–10 days
Wood + brass plateWalnut, cherry, perpetual plaques
7″ × 9″ – 24″ × 36″
1 piece
10–14 days
Metal cups / trophiesGold, silver, antique brass, pewter
9″ – 30″
1 piece
10–14 days
DrinkwareYETI, Stanley, custom tumblers, bottles
Any standard size
1 piece
3–7 days
Bottle serviceChampagne, spirits, collectibles
Standard – magnum
1 piece
1–3 days
Leather goodsWallets, journals, gift sets, partner pieces
Item-dependent
1 piece
3–7 days
Fully custom shapeCut to your artwork — any of the above
Per spec
1 piece
14–21 days
Engraving methods
  • Laser engraving — crystal, glass, acrylic, wood, metal, leather
  • Sandblast — deep etch on glass and crystal
  • Diamond drag — fine line on metal plates
  • Color fill — black, gold, silver, Pantone-matched (PMS)
  • UV print — full color logos / photos on flat surfaces
File requirements
  • Vector preferred — .ai, .eps, .pdf, .svg
  • Raster — 300dpi minimum, .psd / .png with transparency
  • Brand PDFs welcome — we'll match Pantone codes from style guides
  • No vector? Send a photo — we'll redraw at no charge for orders 25+
Pricing
  • All pricing is inquiry-based — submit a brief and we'll respond with a firm quote
  • Volume orders — quantity discounts available; ask for details in your brief
  • No hidden fees — quote covers materials, machine time, and quantity
  • 50% deposit to start production; balance due before ship/pickup
Rush options
  • Same-day pickup — engraving on stock items, before 11am CT
  • 5-day rush — custom layout, available on most materials
  • 3-day rush — case-by-case, call us
  • On-site delivery — see our on-site engraving service
Need a printable version? For RFPs, procurement, or sharing with stakeholders — request a printable spec sheet PDF and we'll email it.
Request PDF →
§ Recent Custom Work

Forty-five years of "we can probably do that."

DELOITTE · CRYSTAL
New York Innovation Award
Custom "D" letter-form in black acrylic with green jade crystal accent — skyline engraving on the face.
BCG · CRYSTAL
New York Strategy Excellence Award
Stacked letter-form crystal with green color fill and New York skyline engraved into the base.
STARBUCKS · CRYSTAL
New York Community Leadership Award
Circular optical crystal with full siren logo engraved, walnut base, gold-fill nameplate.
McDONALD'S · ACRYLIC
Chicago Leadership Award — engraved variant
Flat-engraved arches version with gold-fill logo, Chicago skyline base, red acrylic backing.
WALGREENS · WOOD
Chicago Community Impact Award
Walnut leaf-form with red acrylic inlay, engraved brand mark and skyline — custom shape cut to spec.
§ Start a Custom Project

Tell us what you're imagining.

A designer responds within one business day with questions, sketches, or a quote. No commitment, no upsell.

We respond within one business day. Have a deck or PDF? Reply to our email with attachments.